Sol-X (Client: MISC Group)
Context
My Role
Led the design team through the full product development process, from initial concept to launch and handover to the new venture team. Worked closely with project managers, engineers, clients, and users to define and improve the MVP. Led on-site (on off shore oil-tankers) ethnographic research interviewing ship crew. Used a range of skills to balance creativity, functionality, and user needs, helping improve the project at each stage.
Problem to Solve
This project required a two-part approach: understanding and addressing both user and business needs.
For users, safety was the main concern. We needed to develop a solution that could help save lives. This meant understanding our end users: engineers working on active oil tankers.
For the business, the focus was on efficiency and avoiding fines through better documentation. Our goal was to combine these user and business needs into one effective solution.
User Facing - Oil tankers are dangerous. We aimed to help crew feel safer, show safety measures clearly, and update the old paper-based record keeping.
Business Facing -Poor documentation from manual safety forms led to big fines. Paper processes were slow and costly. We needed to speed up the process to save time and improve compliance.
What we built
We designed & engineered a suite of cutting-edge products designed to revolutionize safety and operational processes within the challenging environment of an oil tanker. These products include:
- Safety & Process Tracking Dashboard:
A comprehensive digital dashboard that serves as a centralized hub for real-time tracking and monitoring of safety protocols and operational processes. This dashboard provides a visual representation of critical data, ensuring quick and informed decision-making for the entire crew.
- Digital Smart Forms:
Innovative, user-friendly digital forms that replace traditional paperwork, streamlining the data collection and reporting process. These smart forms enhance accuracy, efficiency, and accessibility, facilitating seamless documentation of safety measures and compliance requirements.
- Crew Wearable:
A wearable device designed specifically for crew members, equipped with features to enhance safety and communication. This wearable not only provides real-time alerts and updates but also integrates with other safety systems to ensure that the crew is well-informed and connected at all times.
- IoT Infrastructure (On an Oil Tanker):
We built an Internet of Things (IoT) system for oil tankers. This includes sensors and devices placed around the tanker to collect and send data in real time. This system helps improve safety, makes processes more efficient, and provides better information for operations.
Our products work together to address safety issues and improve how oil tankers operate. This complete solution promotes a proactive, digital approach to safety and efficiency in the challenging environment of an oil tanker.
Output
Result
Sol-x has achieved many milestones since it's launch, here are just a few the design and product helped accomplish.
- Over $125,000 per vessel /year in tangible benefits
- 65+ vessels signed up to use the platform
- 1600+ seafarers using the system
- 50,000+ data points captured
